I have created a brief 10 question survey that I asked a few of our previous patients to fill out on their experience here at In Motion rating each question on a 1-5 scale one being poor and 5 being excellent!
1. The telephone staff was friendly.
2. All other staff members were courteous.
3. The office was clean and comfortable.
4. The clinic scheduled appointments at convenient times.
5.The check-in and out process was prompt and efficient.
6. My therapist understood my problem or condition.
7. I was satisfied with the treatment provided by my therapist.
8. I would recommend this facility to family and friends.
9. I would return to this facility if I required therapy care in the future.
10. Overall, I was satisfied with my experience.
After rating these questions I asked a few for their "story" and how they achieved their goals here at In Motion.
Stay tuned for some great patient success stories!
Dr Joanna Frantz and the Staff at In Motion Physical Therapy